Looking for a manager to hold your store? one of the additional services that iPlugn offers is to help you hiring a store manager from one of the experts in iPlugn team. contact us to learn more.
The online store manager is one of the important bases in any store. Certainly every store needs a manager, including online stores. His role is important to increase sales and directing the marketing process, in such a place many tasks have to be done.
Below are some main tasks are common between store mangers regardless the type of the online business.
- New day is a new task that has to be planned and implemented.
- Orders are set to be processed in the typical fastest way.
- Stay informed by the customer service and solve any problem the customer could face or offer the best alternative solution.
- Keep in contact with the team members to manage, or solve any problem.
- Use e-marketing channels such as social media & search engine optimization ”SEO”.
- Keep in mind to stay alert to issues such as price changing, design development, and new products adding.
- Since online stores are available 24 hours in a day, the online store manager must always respond to emails and phone messages from both clients and suppliers.
- Is responsible to attract new customers in different ways as submitting offers that attract attention.
- Evaluate what has been done at the end of the day for improvement.
